A flight from Mexico City arrives at Vancouver International Airport, in Richmond, B.C., on Friday, March 20, 2020. THE CANADIAN PRESS/Darryl Dyck

A flight from Mexico City arrives at Vancouver International Airport, in Richmond, B.C., on Friday, March 20, 2020. THE CANADIAN PRESS/Darryl Dyck

Supreme Court declines to hear bid for injunction in flight refund case

Canadian airlines have generally offered credit valid for two years or more

The Supreme Court of Canada won’t hear a case about air passenger refunds for flights cancelled due to the COVID-19 pandemic.

The Air Passenger Rights organization wanted to challenge a Federal Court of Appeal decision that dismissed the group’s bid for an injunction compelling the Canadian Transportation Agency to remove a post about refunds from its website temporarily while a broader case about the statement’s validity plays out.

The transportation agency said in March that airlines have the right to issue travel credits instead of a refund for cancelled trips in the “current context,” though the agency later clarified that the online statement was “not a binding decision.”

Canadian airlines have generally offered credit valid for two years or more, but avoided offering reimbursement to customers whose flights were nixed because of the coronavirus crisis.

Air carriers have cited the transportation agency’s stance in response to consumer complaints and analyst questions.

Air Passenger Rights founder Gabor Lukacs says the agency’s statements misled travellers about their right to a refund and contradict the quasi-judicial body’s previous decisions.

The pandemic has devastated the airline industry, with billions of dollars in losses for Canadian carriers due to grounded flights and tight international borders.

The National Airlines Council of Canada on Wednesday called for the federal government to provide financial assistance to the sector.

“Canada remains an outlier as one of the few nations that has not provided sectoral support to its aviation industry,” NACC president Mike McNaney said in a statement.

“We need the government to move with a sense of urgency, in keeping with other countries around the world that have now provided over $200 billion in aid. This support is critical if we are to stabilize aviation in the immediate term and provide hope to the tens of thousands of aviation employees who have lost their jobs due to the pandemic.”

READ MORE: Airline watchdog ordered to develop new rules for flight cancellation refunds

The Canadian Press


Like us on Facebook and follow us on Twitter.

Want to support local journalism during the pandemic? Make a donation here.

AirlinesCoronavirusSupreme Court

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Construction has begun on the new Eagle Mountain elementary school in Abbotsford. (Screengrab from video by CHP Architects)
Construction begins on new Eagle Mountain elementary school in Abbotsford

School, including childcare spaces, is set to open in September 2022

Bill Hireen joined Remembrance Day celebrations in Abbotsford in 2019. The veteran and long-time civic supporter passed away on Dec. 31, 2020. (Abbotsford News file photo)
Long-time Abbotsford city council supporter dies of COVID-19

Bill Hireen was a frequent visitor to council and police board meetings

Uber Eats has announced that it is now delivering food orders in Abbotsford and Chilliwack. (Submitted photo by Justin Walker)
Uber Eats announces expansion into Abbotsford

Food-delivery company is staring with 60 local restaurants

Nakota Hinksman had been reported missing in Abbotsford, but has since been located.
UPDATE: Missing teen with autism has been located in Abbotsford

Nakota Hinksman, 18, had been missing since 3:20 a.m. on Tuesday

NHL Central Scouting has ranked three Abbotsford hockey talents as likely to be drafted in 2021. (Twitter photo)
Trio of Abbotsford hockey talents placed on NHL watch list

Abbotsford’s Chiasson, Milne and Sward all ranked as C grade prospects for 2021 NHL draft

Dr. Penny Ballem, a former deputy health minister, discusses her role in leading B.C.’s COVID-19 vaccination program, at the B.C. legislature, Jan. 22, 2021. (B.C. government)
B.C. holds steady with 407 new COVID-19 cases Tuesday

14 deaths, no new outbreaks in the health care system

A Cessna 170 airplane similar to the one pictured above is reported to be missing off the waters between Victoria and Washington State. Twitter photo/USCG
Canadian, American rescue crews searching for missing aircraft in waters near Victoria

The search is centered around the waters northeast of Port Angeles

Jonathon Muzychka and Dean Reber are wanted on Canada-wide warrants. (Courtesy of Victoria Police Department)
Convicted killer, robber at large after failing to return to facility: Victoria police

Dean Reber, 60, and Jonathon Muzychka, 43, may be together

B.C. Premier John Horgan listens during a postelection news conference in Vancouver on Sunday, Oct. 25, 2020. THE CANADIAN PRESS/Darryl Dyck
30% of B.C. recovery benefit applications held up in manual review

The province says 150 staff have been reassigned to help with manually reviewing applications

Adam Dergazarian, bottom center, pays his respect for Kobe Bryant and his daughter, Gianna, in front of a mural painted by artist Louie Sloe Palsino, Tuesday, Jan. 26, 2021, in Los Angeles. (AP Photo/Jae C. Hong)
Kobe Bryant’s presence remains strong a year after his death

Tuesday marks the grim anniversary of the crash that took their lives

Surrey RCMP are investigating after a pedestrian was struck and killed at 183 Street and Highway 10 Friday night. (File photo)
Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

Modelling of predicted transmission growth from the B117 COVID-19 variant in British Columbia. (Simon Fraser University)
COVID-19 variant predicted to cause ‘unmanageable’ case spike in B.C: report

SFU researchers predict a doubling of COVID-19 cases every two weeks if the variant spreads

RCMP officers wearing face masks to curb the spread of COVID-19 stand by. (THE CANADIAN PRESS/Darryl Dyck)
RCMP appeal for witnesses after hit-and-run leaves girl, 17, in critical condition

The Metro Vancouver teenager was found unconscious and critically injured after being hit: police

Most Read