Service BC offices remain open across the province with measures in place to ensure social distancing. Residents are encouraged to use online services. (Monica Lamb-Yorski photo - Williams Lake Tribune)

Service BC offices remain open with social distancing measures, first hours of business for vulnerable

The first hour priority service given to seniors and people who have underlying health conditions

Service BC offices will remain open across the province with reception areas modified to support social distancing and the first hour of business set aside for vulnerable citizens as the COVID-19 pandemic unfolds.

Seniors and people who have underlying health conditions or compromised immune systems — will now receive priority service by calling their local Service BC centre to make an appointment, the Ministry of Citizens’ Services noted Monday, adding many government organizations are modifying their face-to-face supports due to the pandemic.

A full list of available services at each Service BC centre is available online, along with information on hours of operation at each site.

Read more: COVID-19 World Update, March 23: Foreigners barred in Hong Kong

In addition to physical offices around the province, Service BC supports citizens through online, telephone and text channels, the ministry noted.

People are asked to call a Service BC centre, rather than coming in to an office, if they are showing symptoms of COVID-19, including coughing, shortness of breath and fever; if they have a sick family member or have been around someone who is sick; and/or if they have not yet completed the 14-day isolation period after traveling abroad.

Adapting its approach will help Service BC support its employees, while also ensuring that citizens throughout B.C. – especially those most vulnerable – continue to have access to the core services they need most.

Citizens can get help and access government services through Service BC’s Provincial Contact Centre from 7:30 a.m. to 5 p.m. (Pacific time), Monday to Friday (except statutory holidays) by Phone (toll-free) – 1 800 663-7867 (available in 110 languages), by SMS text – 604 660-6421 (English only) and by telephone device for the deaf – 711

New non-medical COVID-19 telephone and text lines help people connect to community supports, as well as programs and services from the provincial and federal governments. These options are available from 7:30 a.m. to 8 p.m., seven days a week by phone (toll-free) – 1-888-COVID19 (1-888-268-4319) (available in 110 languages) or by SMS text – 604 603-0300 (English only).

Read more: Feds launch ad campaign urging social distancing, hygiene during COVID-19 crisis



news@wltribune.com

Like us on Facebook and follow us on Twitter

CoronavirusServices

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

MS Bike fundraiser goes virtual in midst of pandemic

Fraser Valley event in Abbotsford and Langley among those usually held every year

Abbotsford musician Liam Pasiciel releases fourth album

Plant of Creation is entirely instrumental and moves beyond his ‘metal’ roots

Exercise and cancer to be explored via webinar

UFV’s Dr. Iris Lesser to lead Zoom event for cancer patients and supporters

Abbotsford charities see hike in demand for services during pandemic

Archway Food Bank and Salvation Army work hard to help those impacted

What do you think about these seven proposed Abbotsford pot shops?

Council will decide upon four locations for Abbotsford’s first legal cannabis stores

Horgan says B.C. restart making gains as more people come out of their homes

B.C. announced the easing of more restrictions on businesses, recreation and travel last month

Police nab three impaired drivers in one night in Maple Ridge

Ridge Meadows RCMP served 80 impaired driving infractions in June

Conservationists raise concerns over state of care for grizzly cubs transferred to B.C. zoo

‘Let them be assessed now before their fate is sealed,’ urges B.C. conservationist Barb Murray

B.C.’s COVID-19 job recovery led by tourism, finance minister says

Okanagan a bright spot for in-province visitor economy

National Kitten Day aka the ‘purrfect’ day to foster a new friend

July 10 marks National Kitten Day, a special day to celebrate all things kittens

Lower Mainland YouTubers claim to be Kelowna display toilet ‘poopers’

RCMP can not speak to legitimacy of video, will be investigating

Haida matriarchs occupy ancient villages as fishing lodges reopen to visitors

‘Daughters of the rivers’ say occupation follows two fishing lodges reopening without Haida consent

Conservatives say police should be called into investigate WE charity scandal

Trudeau is already under investigation by the ethics commissioner for potential conflict of interest

Amber Alert continues for missing Quebec girls, 6 and 11, and their father

Police issued the alert for Norah Carpentier, 11, and Romy Carpentier, 6, from Levis, Que.

Most Read