Nelson couple’s holiday turns to nightmare

‘Their disregard for passenger safety was unconscionable’

A Nelson couple’s cruise of a lifetime turned into a hellish holiday as construction crews created havoc on the ship for their entire 15-day journey.

“Their disregard for passenger health and safety was unconscionable,” sad Anne Cavicchi, who along with husband, Doug, are relieved to be back home after the journey.

The couple, among 2,000 people on the Norwegian Sun that left Miami on March 16, said they were told before leaving that work was going to be done on the ship. But the Cavicchis didn’t believe it would ruin their vacation.

“We weren’t going to let that bother us,” said Cavicchi, adding, “we were sure there would still be so much to enjoy.”

Shortly into the trip, it became clear the work being done was not minor.

“It soon became apparent that their ‘enhancements’ meant some venues were closed for the entire cruise,” said Cavicchi, adding that large portions and decks on the ship were closed off and “in the open areas, it was often so noisy from grinders, sanders and other equipment that you couldn’t be there.

“There was also dust, particulate, fumes, and who knows what else circulating in the air.”

Cavicchi said the issue worsened a few days later as the ship became “a full-on construction zone.”

“Health issues were occurring as a result of fumes and chemicals on the ship! I never dreamed I would spend so much of our trip with varying degrees of symptoms including sore, itchy, red, puffy, and runny eyes as well as a runny nose and hoarse throat as a result of their ongoing renovations,” said Cavicchi, adding that shore stops did offer some relief.

Once back on the ship, however, the symptoms returned.

“There was not much escaping it, and you never knew where it would be the worst. Many times, I found myself running back to the cabin to lay down with a cold cloth over my eyes,” said Cavicchi. ”Have you ever been near tear gas? That’s what it felt like at times — the same symptoms and severity for me. The construction workers were in masks and protective suits — the products they were using were toxic and dangerous.”

When the cruise mercifully ended on March 31 in Los Angeles, the couple was offered a 25 per cent discount on a future cruise with Norwegian Sun.

Cavicchi responded “not likely” when asked if they will consider the offer.

Since arriving home, Cavicchi said she did go to the doctor to get checked while her husband is feeling OK.

“I’m hoping for no long-term issues,” she said.

Norwegian Sun management stated in a March 16 letter to all passengers, “We apologize for any inconvenience this may cause and are doing everything we can to minimize any impact. We appreciate your understanding as we work to enhance the onboard experience.”

Norwegian Sun sent a second letter to passengers on March 27, offering the 25 per cent discount and apologizing “for the inconvenience.”

Just Posted

UFV students raise money to keep ‘nicest’ person in Abbotsford

Foreign student struggles to pay for schooling after Trump withdrawal from Iran deal

APD city tournament tipping off

Basketball teams from all across the city battling it out

The Giver: A community builder in Abbotsford’s homeless community

A WAY HOME: Harvey Clause wants to build a life helping those around him

UPDATE: Barge continues to smolder near Silverdale

After 12 hours, Mission firefighters stop their efforts, hand situation over to the province

A WAY HOME: Abbotsford’s greenest citizens

Service provider says the homeless population is Abbotsford’s most environmentally friendly

Man caught on camera allegedly trying to defraud ICBC

Auto-insurer warns B.C. drivers to record info after crashes

Warning issued as forecast calls for 20-foot waves in Tofino

Dangerous waves, strong currents and upper-shoreline flooding expected for Tofino-Ucluelet area

An 800-pound pig named Theodore needs a forever home, B.C. society says

‘Theodore is not destined to be somebody’s bacon’

2,000 Canadians died of an overdose in first 6 months of the year

New data from the Public Health Agency of Canada shows the crisis is not subsiding

Teenager Alphonso Davies wins Canadian Men’s Soccer Player for the Year Award

Derek Cornelius and Chilliwack native, Jordyn Huitema were named Canadian Youth International Players of the Year

B.C. teen MMA fighter shows heart

Young Unity MMA competitors bring home Ws

Torched-SUV victim ‘had the purest heart,’ says sister

Family of teen found in burned SUV in Surrey appeals for justice

Another B.C. city votes to ban single-use plastic bags

First six months of proposed ban would focus on education, not enforcement

Most Read