VIDEO: Massive data breach at Marriott’s Starwood hotels

As many as 500 million people who stayed at Starwood hotels could be affected

The information of as many as 500 million people staying at Starwood hotels has been compromised and Marriott says it’s uncovered unauthorized access that’s been taking place within its Starwood network since 2014.

The company said Friday that credit card numbers and expiration dates of some guests may have been taken.

For about 327 million people, the information exposed includes some combination of name, mailing address, phone number, email address, passport number, Starwood Preferred Guest account information, date of birth, gender, arrival and departure information, reservation date and communication preferences.

For some guests, the information was limited to name and sometimes other data such as mailing address, email address or other information.

RELATED: Canada Post admits cannabis privacy breach involving 4,500 Ontario customers

Marriott said that there was a breach of its database in September, which had guest information related to reservations at Starwood properties on or before Sept. 10.

Starwood operates hotels under the names: W Hotels, St. Regis, Sheraton Hotels & Resorts, Westin Hotels & Resorts, Element Hotels, Aloft Hotels, The Luxury Collection, Tribute Portfolio, Le Méridien Hotels & Resorts, Four Points by Sheraton and Design Hotels. Starwood branded timeshare properties are also included.

Marriott International Inc. discovered through the investigation that someone copied and encrypted guest information and tried to remove it.

Marriott and Starwood merged two years ago and attempts to combine the loyalty programs for the hotels have been marred by technical difficulties.

CEO Arne Sorenson said in a prepared statement Friday that Marriott is still trying to phase out Starwood systems.

RELATED: 50 million Facebook accounts affected by security breach

Marriott has set up a website and call centre for anyone who thinks that they are at risk, and on Friday will begin sending emails to those affected.

Shares of Marriott tumbled 6 per cent before the opening bell.

The Associated Press

Like us on Facebook and follow us on Twitter.

Just Posted

ELECTION HUB: Candidate profiles, voter information and news for Abbotsford’s ridings

We’ve collected our election coverage in one spot to help you decide who to vote for

Abbotsford school support staff vote 95 per cent in favour of strike

Teamsters Local 31 and school district negotiators to meet with mediator on Oct. 31

City errs in posting boil-water advisory for Abbotsford and Mission

‘Draft weblink’ mistakenly goes live on city website Thursday night

Small, untested company behind plans for massive aerospace plant

Abbotsford was labelled a possible destination for a small company’s big manufacturing plans

Singer Bif Naked among speakers at West Coast Women’s Show

Annual event takes place Oct. 18-20 at Tradex in Abbotsford

Fashion Fridays: 5 things to remove from your closet

Kim XO, helps to keep you looking good on Fashion Fridays on the Black Press Media Network

Kawhi Leonard, former Toronto Raptor, welcomed back to Vancouver at pre-season game

Fans go wild at pre-season game between L.A. Clippers and Dallas Mavericks at Rogers Arena

Greens and NDP go head to head on West Coast; Scheer takes fight to Bernier

Trudeau turns focus to key ridings outside Toronto after two days in Quebec

Canucks beat Stanley Cup champs 4-3 in a shootout

Leivo nets winner, Vancouver dumps St. Louis for fourth straight win

‘The more you test, the more you find’: Beef recalls a sign of success, experts say

Despite appearances, experts say a recent rise in major recalls is not a sign of food supply problems

Scholars say religious vaccine objections can’t be traced to Biblical sources

Vaccinations are a requirement to attend class in Ontario and New Brunswick, while B.C. launched a demand this fall

ELECTION 2019: How would the major parties address Canada’s housing crisis?

Promises include speculation taxes, more affordable housing, and declaring housing a human right

Workers at four Vancouver hotels ratify contract with higher wages, job security

Unite Here Local 40 president Zailda Chan says it’s the first hotel strike in Vancouver in nearly two decades

Japanese buyer expands wood pellet contract with B.C.’s Pinnacle

Mitsui and Co. increases contract with Interior energy producer

Most Read