(The Canadian Press)

Airline passengers to get cash for lost baggage, getting bumped in new bill of rights

New rules went into effect July 15

The first phase of Canada’s new passenger bill of rights came into effect Monday, giving them more protections from baggage loss and clearer rules for delayed takeoffs.

Among the new rules is a requirement for airlines to tell their passengers in a “simple, clear way,” information on the new rights, what recourse they have and give regular updates on flight delays and cancellations.

If a tarmac delay lasts for over three hours with “no prospect of imminent takeoff,” the rules say, passengers must be allowed to leave the plane.

Any passengers bumped for reasons within an airline’s control are entitled to up to $2,400, while passengers whose luggage has been lost or damaged can get up to $2,100 to cover the costs, as well as refunded baggage fees.

Airlines must also set clear rules for transporting musical instruments.

Transport Minister Marc Garneau said the new rules are a “world-leading approach to air passenger rights.”

They will apply to all airlines flying in and out of Canada.

“I am proud to say that these regulations will apply to all airlines flying to, from, and within Canada, and that airlines will be required to follow these regulations or they could face penalties of up to $25,000 per incident of non-compliance,” said Garneau.

“The new regulations also take into account the realities of small and northern air carriers, as well as ultra-low cost carriers, with requirements adjusted accordingly.”

The new rules came into effect despite 19 airlines and associations challenging the move in court, saying that required payments under the country’s new air passenger bill of rights violate international standards and should be rendered invalid.

The second phase of the bill of rights, which will target flight delays, cancellations and seating minors near parents or guardians, is scheduled to come into effect in December.

READ MORE: Canadian airlines ask court to reject new passenger rights rules

– With files from The Canadian Press


@katslepian

katya.slepian@bpdigital.ca

Like us on Facebook and follow us on Twitter.

Just Posted

New hospice programs aim eyed for at-home patients and caregivers

Abbotsford Hospice Society set to launch day program for people living at home with terminal illness

Abbotsford Arts Council seeks submissions for 2020 exhibits

Kariton Art Gallery hosts 10 to 12 shows each year

Abbotsford man crafts one-of-a-kind metal sculptures at Green Lake home

‘I am in an office all day and this is my way to get away from all of that’

SLIDESHOW: Symphony in the Park

Free concert at Mill Lake featured Abbotsford’s young orchestra talent

VIDEO: Abbotsford police arrest man suspected of using pepper-spray against another man

Police cruisers collide in pursuit of suspect fleeing on a stolen bicycle

VIDEO: Canadian zoos’ captive breeding programs help preserve endangered species

Programs considered last-ditch effort to prevent local extinctions of turtles, butterflies and more

Vancouver man arrested after pregnant woman’s SUV stolen, then crashed

Police are recommending charges against a 22-year-old Vancouver man

Environment groups warned saying climate change is real could be seen as partisan

Talk of climate change could be viewed as advocating against Maxime Bernier, the leader of the People’s Party of Canada

Search crews find 4-year-old boy who went missing near Mackenzie

George went missing early Saturday afternoon

15-year-old boy drowns after midnight jump into Okanagan Lake

The RCMP and BC Coroners Service are investigating the drowning.

Canadian entrepreneurs turning beer byproduct into bread, cookies and profits

Some breweries turn to entrepreneurs looking to turn spent grain into treats for people and their pets

Canada ‘disappointed’ terror suspect’s British citizenship revoked

Jack Letts, who was dubbed “Jihadi Jack” by the U.K. media, has been detained in a Kurdish prison for about two years

Most Read