Abbotsford mortgage broker Geoff Lee and his team at GLM Mortgage Group took home gold on Aug. 27 at the 14th annual Canadian Mortgage Awards.
They were honoured in the category of Best Customer Service – Individual Office at the leading independent awards event for the mortgage profession.
Lee said his team was thrilled to receive the award.
“We value our customer experience above anything else, and this is a huge honour to walk away with the award this year,” he said.
“We are grateful to everyone who nominated us, voted for us, and who has supported us this year. There are over 18,000 mortgage brokers in Canada and our team is feeling very blessed to be recognized.”
Winners were selected by an industry-leading panel of judges who met virtually to make the final decisions.
Although the awards are normally held live, this year they were run virtually due to the COVID-19 pandemic.
This is the second time GLM Mortgage Group has won the award for Best Customer Service in Canada, but their seventh time being nominated.
Lee was also nominated as a finalist for the Mortgage Broker of the Year Award this year, although he did not take home the title.
Earlier this year, Lee was named to Canadian Mortgage Professional’s 2020 Hot list, which recognizes industry leaders and those who take the broker channel to new heights.
GLM Mortgage Group is partnered with Imani Orphan Care Foundation, and a portion of every mortgage funded through them goes directly to Imani. Visit ImaniOrphanCare.com for more information.
The Canadian Mortgage Awards are presented by Canadian Mortgage Professional in partnership with the Coalition of Independent Mortgage Brokers of Canada.